Month: July 2008

Happy Reviews

This came in awhile ago, but I’ve been so crazy/busy that I never had time to mention it.

I got an email from a happy recipient of the Hold on to Your Horses book. I was pointed to her blog entry which tells in detail about how on little girl reacted to and internalized the core message of the book.

Posted by Elizabeth of Not in Kansas Anymore on July 15, 2008:
Background: Dorothy just got a new book, Hold Onto Your Horses, which was written by Sandra Tayler, the wife of a friend of Tom’s. It tells the story of a little girl whose ideas always run away with her, until her mother teaches her that ideas are like horses, that you need to guide into the right path to keep them safe, and then they can run with you.

Tonight, we were having conflicts at bedtime, with her insisting on choices that I wasn’t offering. First I had given her the option of a long bath or a quick shower, and she chose the quick shower so she could keep playing longer. Then when it was time to get ready for bed, she wanted the long bath. After she’d had her showdown and her shower, she remembered that she hadn’t had dessert. I told her that since there wasn’t a lot of time, she couldn’t have the bowl of ice cream she wanted, but she could have a little piece of chocolate. She insisted that she was going to have the ice cream, and I insisted that she was not.

Then, while I was brushing her hair before dessert, she asked me, “Mommy, how do you steer a horse?” I told her that you pull on the reins in the direction you want to go. She said, “No, I mean how do you steer a horse like one that wants to cut up your hair ribbons?” (This is one of the wild ideas that the little girl gets in her book.) I told her that you have to show the horse the better idea, and distract it from the one it wants to do that’s not really a good idea. She was quiet for the rest of hair brushing. When we were done, she said, “Mommy, I want a little piece of chocolate.”

So, thank you, Sandra. At least one little girl gets what you were trying to say.

This is not the only such tale of success. Readers of this blog have also sent me emails or comments about their experiences with the book. I’m so happy that the story is working!

Brown paper packages tied up with strings

My late night night post about fear helped me realize that much of my fear about the kids was based in the fact that for 10 days I will not be there for them. I’ve selected some responsible adults to stand in my place, but it is not the same. This morning I took a quiet moment and spoke with Gleek. The timing was opportune. She had things she had been worrying about that she hadn’t been saying. She was worrying about death and the relatives that she will never get to meet. She cried over Howard’s parents and my grandfather. I held her close and told her what stories I could about these people. I also shared with her my beliefs about death and how life goes on afterward. This is a familiar conversation to me. There seems to be some brain development around the age seven and a half which opens up worlds of new comprehension. Kiki and Link both sat in my lap at similar ages and cried over similar things. Like Link, Gleek expressed a wish that she could stay a kid forever. She wants to always climb trees and grown ups don’t do that. She is beginning to comprehend that to be grown up is to change and the person she is now will be gone. I grieve with her. I like the person she is now. However I also understand that we can not be frozen in time. We are not like Peter Pan. The very fact that Gleek fears growing up, shows that she has already begun. I rejoice in her new understanding even while sympathizing with her fears.

The conversation moved onward to the fact that she is going to be away from me. We talked about exactly how this will happen, the stages of her trip. I talked about the fun she is going to have. Then I expressed concern that I would not be there for her when she was feeling sad. She curled up small in my lap. “I want you to be there mommy.” She paused a moment, then added. “But I can go to Grandma.” It was important for us to confront the problem and for Gleek to have a plan. Then she and I decided that it would help if I put together some packages of fun things that she could open when she feels sad. Gleek liked this idea and was ready for me to pack them up right now. Instead I fed her breakfast. Then when she skipped off to play with a friend, I went shopping at the dollar store.

For young children the dollar store is a glorious feast of shiny things that they can afford to buy. I filled my basket with little things. Most of them are either little games or activities that can be shared, or art supplies. I made sure to get some things for my niece as well, since she will be traveling with Gleek and Patch. I don’t want her to feel left out. I also hit Barnes & Noble and got each of them a new book. I brought the things home and began to wrap them. Things that are wrapped are much more exciting than things which are not. I used brown packing paper for the wrapping because I have an abundance of it. Whenever I see a brown paper package I think of the song “My Favorite Things” from The Sound of Music. It was apropos to this situation because the song is all about feeling better when you’re scared or sad. Since we’d watched the movie recently, I know the kids will remember the song. I grabbed string and tied up all the packages. Now when the kids feel sad, they can get out one of the brown paper packages tied up with strings. They can know that mom sent it just for them. Many of these packages may come home still wrapped. That’s okay too, because it means that the kids did not need them. The point is the package was there if they did need it.

It may be silly, but I already feel better.

What do I fear? Let me count the things…

There is simultaneously too much and not enough time between now and Worldcon; too much time to fret, not enough time to pack/prepare. I feel like I’m running on suppressed fear. This means it is time for me to kick those fears out into the open and take a good look at them. The monster in the shadows is terrifying, but under good light you can see that it is just a man in a rubber suit.

I am afraid that Gleek and Patch will not do well away from me. They should be fine at first. Everything will be new and exciting. But then there will come a cranky day, the kind of day when they depend on me to help them keep and even keel. I will not be there. For 10 days I will not be there. This will be a serious disruption to their worldviews. It will be the longest that they have ever been separate from me. I trust my mom and my sister-in-law to take good care of them. I do not trust the kids to be well behaved for 10 whole days. There will be Incidents that I will not be around to manage. In the end everyone will survive. Lessons will be learned. Everyone will grow. But there will be repercussions. The kids will be unsettled for weeks afterward and instead of giving them several weeks of stability, I have to throw them right into a new school year the very next week. I’m worried that won’t go well either. In short, I’m fretting over many possibilities and probabilities over which I have no control. My decision to attend Worldcon will have consequences, I just don’t know what they all are yet. And that scares me. Hopefully I’ll get the happy consequences of more confident children and a good time had by all.

Kiki and Link will be fine being away from me for 10 days. They will probably assist in caring for the younger two while they’re at my mom’s house. But they have to travel by plane, sans adults. I know I’ll walk them right to the plane, they’ll have a non-stop flight, then be met at the other end by my mom. BUT what if Link is anxious about air travel? What if the kids get rowdy on the plane and no one is there to quiet them down? And of course there is the paranoid voice that whispers of crashes both plane and car.

I am afraid of all those big names at Worldcon. I am afraid that someone will cut me down to size, make sure that I know I’m a little fish. I would love to meet some of these authors, Lois Bujold, particularly, but I will be just a face in the crowd. I need to keep that in mind now. I do not go to Worldcon for validation. I go to Worldcon to help run the table and to make contacts with folk in the dealer’s room. I go to Worldcon to help promote Schlock Mercenary and Hold Horses. I will be fine once I get there, but there will be an emotional aftermath, just as there was with Ad Astra. There is also a price to pay before hand. I can’t count the number of times I’ve sent kids out of my office in the last week. “Mommy’s busy.” “Let me think!” Having me attend conventions is expensive in home stability. It would be less expensive if this were not right after Comic Con, right on top of girls camp, just post domain name renewal, just post the magnet shipping, and right before school. Too many things. I can’t process them all.

But the fear is mixed with hope and anticipation. I’m going to have fun. The kids are going to have fun. There is the possibility for this to be a joyous time. That possibility is all the greater because I’ve kicked the fears out where I can see them.

Staring into the deep of the ocean.

I just scanned through the Worldcon panel listing and schedule. I am a very small fishy indeed in that pond. Not pond, ocean. Hiding under the table is starting to sound like it might be a good idea after all.

My dreams have not been restful of late

I’ve been having a hard time falling asleep lately. My brain does not stop just because I’ve declared bedtime. So I lay awake while thoughts sort and plan and fret. Eventually I do drift off. But then I wake up multiple times per night and feel great relief. I am relieved that I know exactly where all my children are, that I am an not late for anything, that I’m not expected to attend all the classes with all of my children simultaneously, that I haven’t packed all the wrong things, that I haven’t embarrassed myself publicly at Worldcon by hiding under the tables, that I haven’t forgotten to take the kids for their first day of school, that the roads between my house and Denver are not Suessian in design, that no one has a teacher who believes in humiliation as discipline, that all my clothes haven’t crawled out of my suitcases and hidden from me, that I still have time to get things done. Wash. Rinse. Repeat. Two more weeks and then maybe I can rest peacefully again.

Putting Murphy on our side

That whole post about potential problems with the schlock site is now moot. We made sure that Mr. Murphy and his rules couldn’t take the Schlock comic out of commission, so he instead opted for making me look like Chicken Little. The domain registration renewal went through mere hours after I ran around making posts anywhere and everywhere I could think that fans might go looking for information. Now I get to run around and spam every place again to say “Never mind.”

Can I tell you how happy I am to be Chicken Little? It is so much better than having site downtime.

Cheep! Cheep!

The tale of one domain name

Announcement of the jerry-rigged fix:
If you have any difficulties reaching www.schlockmercenary.com over the next few days, please click over to www.schlocktroops.com. It has been set up as an alternate location for fans to get their daily Schlock fix. Please spread the word in the event of a problem. That is the important information. Like any good reporter, I’ve put it first in case people don’t care to read the rest of the story. We are in the process of renewing the Schlock Mercenary domain name. Due to a comedy of errors (some of which are our fault, why did we not take care of this months ago? I keep asking myself this and then remembering exactly how busy we’ve been for the last three months. That’s my excuse. I’m sticking to it.) the renewal may not be complete before the domain expires. We’ve set up the www.schlocktroops.com site so that no one need to go Schlockless while we sort things out. Some of you may remember the domain name snafu of last summer when Howard and I only became aware of the domain expiration after the site went down. We vowed to not let that happen again because that was really embarrassing. So we’ve improved. Perhaps next time we need to renew the domain, we’ll figure out how to do it without a public brouhaha. That would be nice.

The Back Story:
Last year, just after Howard departed for Comic Con, I received a phone call from a friend that the Schlock site was down. I investigated and discovered that the domain name had expired. We’d registered the name seven years earlier and all our contact information had changed, so the registrar could not contact us to warn us of the need to renew. I called a registrar and fixed the situation. I then spent the rest of the day fielding phone calls and emailed offers to help. It was cool that people made international phone calls to offer to help. It was also extremely embarrassing that we’d allowed it to happen at all. I’ve had “Renew Domain” on the calendar ever since then. I paid attention 3 months ago, but was busy. I paid attention 2 months ago and discussed how to proceed with Howard. Did we want to stay with the same registrar or transfer? At the one month mark it was time to act so that I would not have a similar fiasco with Howard out of town.

The Details of the effort to renew:

Renewal is simple right? Yeah. We thought so too.

Company A sent us a renewal notice, suggesting we should renew and set up auto-renewal. “What a good idea I thought.” So I clicked the link only to have Company A’s website tell me that we are not registered with them. So why am I getting notices plastered with Company A’s name? I call Company A. The tech guy says that the name is registered with Company B and I will need to contact them to renew. I contact Company B. They tell me that they do not handle renewals and that I will need to contact a registrar company to renew the domain name. This bout of non-information lasts more than a week via both phone calls and emails. I ask Howard to please, please take care of this because I don’t know what to do next.

Howard is insanely busy and does not have time. He finally makes time and calls Company A. The tech guy at company A says that we are registered with company B, but gives Howard an authorization code sans any instructions. Howard has to leave for a convention and hands the mess back to me. (This takes another week)

I call Company A. The tech guy tries to tell me that the domain is registered with Company C. I not so politely explain that I am confused as to why we are continuing to get renewal notices saying “click here to renew” from Company A if they don’t have the domain name. Also what is this about Company C? I’ve never even heard of them before. I mention Company B, and the tech guy backtracks and says “Oh yes. You’re with company B.” Apparently Company B is somehow affiliated with Company A, so that Company A handles their notices, but not the renewals. Or something. I still don’t understand it. Also a mystery is how the name ended up in the hands of Company B since it was Company A who I called and paid money to last year when I renewed the domain. In order to renew the domain name I have to transfer the name from Company B to Company A. Apparently this is the purpose of the unexplained authorization code. At this point we are 9 days from expiration. Transfers take 5 days, we should still be fine. 7 days later the transfer is not yet complete. It is a Saturday, so no one answers the phone at customer support. The emails I sent to support go unanswered (Despite assurances of a 24 hour response.) It is now Saturday night and the domain is due to expire on Monday.

So we set up an alternate domain address. First thing Monday morning I will be on the phone to discuss the situation with a manager rather than a tech guy.

The End?
I don’t know the end yet. I’m confident the problems will be solved. Hopefully a quick phone call tomorrow morning will be answered by a knowledgeable person who will banish my problems with an application of his knowledge. Less happy, but more likely, I’ll be told that I just have to wait for the system to finish processing which will take however long it takes. Then I will have to be mean to customer support and demand to talk to a manager. I don’t like getting snitty with customer support. They’re just trying to do a job and in this case they’ve frequently been as confused as we have been. Which is sad really. So I growl at some poor guy, knowing that when I get off the phone I will be recounted in todays installment of “Unreasonable Customers.” Anyway, having jumped through many hoops and made many contortions, I hope that tomorrow it will all be resolved and I can think about something else now.

Day thrown askew

This morning’s attempt to clear out my inbox threw off the whole rest of the day. This was because one of the messages in my box was a notification about domain name renewal. There is a whole saga about our renewal of the schlockmercenary domain name. We’ve been wrestling with it for weeks now, but supposedly it was all fixed. Supposedly. I decided to double check. Not fixed. It is Saturday and customer support does not answer the phone.

The good news is that thanks to our marvelous web server guy, we’ve covered the gaps. Whether or not I can pummel sense into the domain company on Monday, Schlock fans will not have to go without their comic. I’ll be trumpeting information about this fix just as soon as it is all in place and has been tested. I really can not say enough nice things about our server guy. Every time we’ve called for any reason, he drops everything to help us. He even does this in situations like this one where part of the problem is that we didn’t take care of it sooner. (Although I’d have thought three weeks in advance was plenty of time to handle a domain renewal. Apparently not.)

So solution found. But it loomed all day. Because of the looming, I was unable to throw myself full bore into house cleaning the way that I had intended to do. The house is cleaner than it was, but not as clean as I’d intended. Sigh. Can I have Howard home now?