Day: July 7, 2016

Unsketched Force Multiplication orders are in the mail. This is good news.
Unfortunately it has come to my attention that some of the packages were sent out with the wrong package weight. (Completely my mistake. I fumbled and types 1lb instead of 2lb when entering a batch.) At least one arrived to a customer Postage Due. (Which isn’t supposed to happen, they should send it back to me for more payment if I make a mistake like this.)

Please pass the word: If your Schlock package arrives Postage Due, email schlockmercenary@gmail.com with a photo of the postage due label. I will happily reimburse for any additional postage expense either in funds or in store credit.

The next thing I’ll do is check with the post office and see if there is any way to chase down packages and get them fixed before they arrive postage due.

Update 1:23pm: More than fifty packages were sent back to me. I’m spending the next hour or two getting the right postage on them and getting them back into the mail. This means that there are about 30 more packages which are either being sent to customers postage due, or are taking their time getting back to me. There is no way for me to fix the postage on packages already in the system. I have to wait until customers notify me or until they come back.

Update: 2:51 pm: I’ve identified all the packages that are likely to be affected. I’ve emailed all the people whose orders show either “Delivered” or “In Transit” I’m now diving in to compare the remainder of the list to the packages that were returned to me. Then I can send emails to other potentially affected customers. I’ve already gotten one response that indicates a package was delivered with no trouble at all, so hopefully most of the packages went through.

Update 4:40 pm: All packages have been re-postaged. I’m about to take them to the post office.