I’m glad that you have remediation programs which are designed to help students make up work when they don’t get it done. I like the focus on making sure that no assignment and no kid falls through the cracks. However I do wonder who thought that names like ZAP and CLAW were a good fit for these programs. Surely you could have thought up some non-punitive sounding name? Something where the kid doesn’t feel imminent doom the minute he’s notified that he’s been ZAPped or CLAWed? Something that sounds less like you’re going to tear a kid to shreds or electrocute him? Did no one stop to think, sure that’s a nice short acronym, but it doesn’t sound friendly?
The mother of a kid who already has an anxiety disorder which your names are not helping.