Day: May 15, 2006

Trying to stay de-stressed

Today is my day to print mailing lists. I cannot print addresses in blocks of more than 100. So I spend 10 minutes prepping a list to go and then 20 minutes of waiting while it processes and prints. As I’m prepping each list, checking addresses, and purchasing yet more postage, the back of my brain spouts a tension building litany of all the things that could go wrong. I can feel my tension level ratcheting up every moment I spend in front of the computer. Once a list is ready to go I walk away while it is printing. I walk away and try to be nice to the children who invariably need something during the prepping time where I have to concentrate. They get growled at and are sad. So I try to be nice to them and meet their needs. Then I go and hide in my book. I finished Komarr and have started on A Civil Campaign. The world of Miles Vorkosigan soothes my spirit. All the tension leaves as I completely absorb myself in this familiar story. But then the real world calls either in the form of a finished printer or a needy child and the tension begins to build again.

I really hope books arrive tomorrow or I’m going to be a wreck. I’ll probably be a wreck anyway, but at least I’ll be a wreck with something to do.

Postal “service”

I now officially hate phone voice recognition systems. I was trying to call the US Postal Service central number to find the number for my local post office so that I could arrange for the pick up of 1500 packages. The phone call went like this:

USPS: Welcome to the US Postal Service help line. Por espanol numero uno. If you have a question about delivery say “delivery.” If you want to look up a zip code say

I sharpen my pencil, the noise of the pencil sharpener makes the phone voice go silent for a moment.

USPS: Okay. If you have a question about delivery say “delivery.” If you want to look up a zip code say “zip

Patches: Mommy! I want a drink

USPS: Okay. If you

Patches: Mom!
I attempt to shush Patches

USPS: Okay. Which zip code are you looking for?

Patches: random squealing noise

USPS: Which

Patches: Wah!
Me: Grr
USPS: A series of partially begun sentences each different than the next.

I quickly realized that the system was picking up all the ambient noise and had taken me down some unknown branch of its possibility tree. There was no way to salvage the phone call. I hung up.

I then tried to schedule pick up via the USPS website and was faced with a form which did not fit my needs at all. I finally resorted to calling the business mail regional center in Salt Lake where an actual person spoke with me. She nicely tried to tell me where I could find the phone number of my local post office on the phone number. I grumpily didn’t follow along and asked that she simply read the number off of her screen since she had it right there and once she gave it to me I would no longer need to use the USPS’s clunky website. (For curiosity’s sake after I got the phone number I tried her instructions and came up with a blank page.)

My local post office was wonderfully helpful. The pick up is scheduled exactly when I need it. I love my local postal service employees, they have repeatedly solved problems and made my life easier. One more thing I can cross off of my list of things to do.

better now

Okay. Internet is back and my mailers just arrived. I’m breathing a little bit easier. I should be able to stay calm. At least until the next hitch shows up.

Do not panic

Last night Howard and I spent some time reviewing all the things we need to get done this week and making contingency plans in case things go wrong. I found myself very stressed over the fact that I’m currently short about 400 mailers. I ordered them over a month ago, the shipment got lost. I called the company last Monday and they sent a new shipment which they assured me would arrive last Friday. It didn’t. Howard kept coming up with calm/logical plans about what we’ll do if the mailers don’t show up in time. I found myself vehemently resisting being de-stressed.

When I took a step back to analyse this behavior I realized that it was classic displacement. There are so many ways the book mailing could go wrong and it is so important to get it right. This creates a lot of free floating tension, but nothing to DO about it. It was almost comforting to have a small aspect to be actively stressed over. If I was focused on the lack of mailers I couldn’t see potential larger stresses like “what if the books don’t show up until Friday?” or “What if the books show up and they’re poorly constructed?” I’m so tense and I won’t feel relaxed until people start recieving their books and loving them.

This morning I needed to finish printing out addresses and postage. To do so requires an internet connection. Guess what is currently not working. I’m trying very hard not to fly into a dithering panic over this. At least we got things straightened out with the credit card company. They took one look at $650 of postage purchasing, called it suspicious activity, and put a hold on the card. I’ve still got $900 more postage to put on that card. When the bill comes I’ll pay it off with shipping & handling money.

So with no mailers to prep and no ability to print postage I’m searching for something I can be doing NOW. Something I can get done so that I don’t have to do it later. Later this week is only going to get busier. I should probably tackle the Release Party menu and purchasing list.

And I should Not Panic. I should definitely Not Panic.